Service

Confidence on Call

Harmony between air traffic controllers and the technology they use is essential for safe flight operations. Harmony develops from having total confidence in that technology.

We understand that your operational success depends not only on superior products, but also on reliable and timely services and support. Our MEDALS Program is designed to find solutions to any issues you may have before they become problems. Selecting the appropriate level of support for your organization will ensure the quality, integrity, and availability of your safety-critical ATC system.

You will also receive the following advantages:

 

  • Instantly get in touch with our support team
  • Availability of spares guaranteed
  • Stay up-to-date with automatic upgrade notifications
  • Benefit from our training program by qualified experts

Get in touch with our services & support team and we will be happy to discuss your support needs.

The MEDALS Services & Support Program is comprised of different levels of support designed to match your unique requirements. We offer a basis support package, with each consecutive level containing additional and enhanced services. If you have very particular requirements, you may select Tailored MEDALS Support and design your own support package.